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14 April 2020
Welcome to Ungraded. We may process personal data as defined in the General Data Protection Regulation (hereinafter: "Personal Data") when you visit our website https://ungraded.video/ (hereinafter: the "Website") and when we provide you our services (hereinafter: the "Services").
In this Privacy Statement we explain to you what Services we provide, which Personal Data we collect from you and for what purposes we do that. We recommend that you read this document carefully. This document was last amended on 14 April 2020.
We provide our Services through the Ungraded platform (hereinafter: the "Platform"). On the Platform drone pilots (hereinafter: "Suppliers") can provide drone footage and users (hereinafter: "Users") can purchase licenses to the provided drone footage.
Careful handling of Personal Data is of great importance to us. Personal Data is therefore processed carefully and in accordance with this Privacy Statement and the applicable laws and regulations. This means we:
Your Personal Data is safe with us and we will use your Personal Data properly. In this Privacy Statement we explain to you what we do with your Personal Data when you visit the Website and/or you use our Services.
If you have any questions or want more information about what Personal Data we collect for what purposes, please contact us by using the contact details listed at the bottom of this document.
When you – as a User – make use of our Services, we request that you provide us the following data, including Personal Data:
After providing the aforementioned data an account is created with which you can order licenses to drone footage available on the Platform. We need the above required information to know who you are in order to create an account.
The legal basis for the processing of these Personal Data is article 6 (1) (b) GDPR: processing of this Personal Data is necessary for the performance of the contract concluded between User and Ungraded.
When ordering a license to the footage as a User, we process the following (additional) data, including Personal Data:
We need the aforementioned additional data to send you an invoice for the ordered license(s) and for our administration.
We save the aforementioned information during the time that your account on the Platform is in use, unless there is a legal obligation under which we have to save the information for a longer period. This may, for example, be a tax retention obligation.
The legal bases for the processing of these Personal Data are article 6 (1) (b) GDPR: processing of this Personal Data is necessary for the performance of the contract concluded between User and Ungraded and article 6 (1) (c) GDPR: processing is necessary for compliance with a legal obligation to which the Ungraded is subject, such as a tax retention obligation.
When providing drone footage to the Platform through the Service, we request that you – as a Supplier – provide us the following data, including Personal Data:
After providing the aforementioned data an account is created with which you can upload drone footage to the Platform. We need the above required information (1-5) to know who you are in order to create an account. We need the drone footage (6) to provide the Service to you as a Supplier. We need the payment details (7) to pay out profit shares for sold licenses to the by you provided drone footage.
We save the aforementioned information during the time that your account on the Platform is in use, unless there is a legal obligation under which we have to save the information for a longer period. This may, for example, be a tax retention obligation. However, the drone footage you have added to the Platform will remain available, until Ungraded removes the drone footage from the Platform in accordance with the agreement.
The legal basis for the processing of these Personal Data is article 6 (1) (b) GDPR: processing of these Personal Data is necessary for the performance of the contract concluded between the Supplier and Ungraded.
When purchasing licenses to drone footage on the Platform, you have to make a payment through the secured Mollie payment module (https://www.mollie.com). Mollie is a Payment Service Provider (PSP) and handles payments between us and PayPal, your bank or your credit card provider.
Mollie receives your payment details (bank account number, credit card number or PayPal-account name), your IP address, the name of your internet browser, device type, your name and your address. Mollie only lets us know if the payment was successful and it then transfers the payment to us. The payment will be shown on your bank statement under the following text: "Mollie", "Stg Mollie Payments" or "Stichting Mollie Payments".
We only have access to the transaction details and the used payment method. The to us accessible transaction details depend on the used payment method. We have access to your full name and:
Mollie is located in the European Union.
Because Mollie itself is responsible for processing your Personal Data, we would like to refer you to the privacy statement of Mollie for more information. Please read this document carefully.
You can subscribe to our newsletter by filling in the form on our Website. In the newsletter you can read news, tips and information about our Website, Services, offers and/or new services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link.
Your email address will only be added to the list of subscribers with your explicit permission. Your email address is saved until you cancel the subscription.
In sending our newsletter we work together with email service provider Mailchimp (created by The Rocket Science Group, LLC) that can receive the above mentioned Personal Data from us. Mailchimp is located outside the European Union, namely in the United States.
The legal basis for the use of this service is article 6 (1) (a) GDPR: consent of the data subject. You gave freely consent for the subscription to our newsletter.
We use Hotjar in order to better understand our visitors needs and to optimize the Website and the Services. Hotjar is a technology service that helps us better understand our visitors experience (such as how much time they spend on which pages, which links they choose to click, what visitors do and don't like, etc.). This enables us to build and maintain our Website and the Services with visitor feedback. Cookies may be placed to use this service. The cookies are set by Hotjar Ltd. Hotjar uses these cookies and other technologies to collect data on our visitors' behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our Website. Hotjar stores this information on our behalf in a pseudonymized profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. Hotjar stores all data in the European Union.
The legal basis for the use of this service is article 6 (1) (f) GDPR: processing is necessary for the purpose of our justified interest. Our justified interest in using this service is based on analyzing and optimizing the operation of our Website and our Services.
Please read the privacy policy of Hotjar for more information.
We use Google Analytics to keep statistics on the use of the Website and our Services. These statistics help us to, for example, only show you information that is relevant to you. Cookies may be placed to use this service. The cookies are set by Google Inc. The information obtained with the cookie (such as your IP address) can be transferred by Google to servers in the United States.
We have asked Google to anonymize your IP address. This means Google Analytics anonymizes the IP address as soon as technically feasible at the earliest possible stage of the collection network. The IP anonymization feature in Google Analytics sets the last octet of IPv4 user IP addresses and the last 80 bits of IPv6 addresses to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never written to disk in this case.
The legal basis for the use of this service is article 6 (1) (f) GDPR: processing is necessary for the purpose of our justified interest. Our justified interest in using this service is based on analyzing and optimizing the operation of our Website.
Please read the privacy statement of Google and the information with regard to Google Analytics for more information.
We use Google Ads to measure if online advertisements are successful and for remarketing. The remarketing function allows us to present to visitors of our Website advertisements based on their interests. For this purpose, the interaction of visitors on our Website is analyzed, for example which offers the user was interested in, in order to be able to display targeted advertising to users on other websites after visiting our Website. Cookies may be placed to use this service. The cookies are set by Google Inc. This cookies are valid for a limited time.
The legal basis for the use of this service is article 6 (1) (a) GDPR: consent of the data subject. You gave freely consent for the placement of the cookie in the cookie notification.
Please read the privacy statement of Google and the information with regard to Google Ads for more information.
We use Segment.io for bringing together and analysing the personal usage data from various sources, including your use of our Website and the Services, and to carry out and measure the effectiveness of our (personalised) marketing campaigns. Cookies may be placed to use this service. The cookies are set by Segment.io, Inc. The information obtained with the cookie (such as your IP address) can be transferred to servers in the United States.
The legal basis for the use of this service is article 6 (1) (f) GDPR: processing is necessary for the purpose of our justified interest. Our justified interest in using this service is based on analyzing and optimizing the operation of our Website, Service and online advertisements.
Please read the privacy statement of Segment.io.
Security of Personal Data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.
We ensure that only the necessary people have access to your data, that access to your Personal Data is protected and that our security measures are regularly checked and evaluated. Among others, we take the following security measures:
We will not provide your Personal Data to other parties than the parties mentioned in this Privacy Statement, unless this is necessary for our Services or if we are legally obliged to do so (for example if the police so require in the event of a suspicion of a crime). We will inform you about which other parties will receive your information.
Our Website makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.
We place a number of cookies for functional purposes, such as for the WordPress Content Management System and to keep track of your session.
In addition, we also place cookies for analytical purposes. With the help of cookies placed by, Google Analytics, Google Ads, Hotjar and Segment.io we keep statistics of the use of the Website. Reports can also be obtained to see how visitors use the Website. For more information see the explanation under the heading "Google Analytics", "Hotjar" and/or "Segment.io".
With your permission our advertisers can store tracking cookies on your devices. These cookies are used to keep track of the pages you visit on the advertiser's network, in order to build up a profile of your online surfing habits. This profile is also built on the basis of comparable information they get from your visits to other websites from their network. This profile is not linked to your name, address, email address or other Personal Data known to us, but only serves advertisements to tune in to your profile so that they are relevant as possible for you.
To this regard, Ungraded uses advertising cookies of Google Ads. These cookies are used to serve ads based on your prior visits to our Website. The cookie also enables Google and its partners to serve ads to its users based on your visit to the Website and/or other sites on the internet. For more information see the explanation under the heading "Google Ads".
The first time you visit our Website, we will show you a notification explaining our cookie and you are requested your consent for the store and use of the aforementioned tracking cookies. In the notification you can also indicate which cookies you want to place on your computer. You can also disable the use of cookies through your browser settings, but some parts of our Website may not work properly as a result of that.
When our Website or Services change, we must of course also adjust this Privacy Statement. Therefore, always pay attention to the date above and check regularly for new versions of this document. We will do our best to announce changes in the statement separately on the Website and/or by email.
You can always contact us if you have any questions regarding our Privacy Statement or wish to access, modify, transport or delete your Personal Data.
You have the following rights:
Please note that you always make clear who you are, so that we can assure we do not modify or remove the Personal Data from the wrong person.
If you think that we are not helping you in the right way, you have the right to lodge a complaint at the supervising authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Ungraded B.V.
Tolsteegplantsoen 19 2
3523 AG Utrecht
The Netherlands
privacy@ungraded.video
Questions?